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These issues are mostly due to the operating system or the bit configuration of the system which is being used by the user. For example – 64 bit driver software would not get installed in a 32 bit operating system. Hence, the driver application must be in synch with the system with which the printer is going to be connected so as to get installed successfully.More Info :-
http://www.livehpprinterhelp.com/blog/support-for-installing-hp-printer-software/