Business Description
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Awareness of the features, benefits and specifications of relevant FTA products and services
Awareness of the external market, including the legislative background, for FTA products and services
Awareness of the different FTA customer sectors and their importance
Awareness of the application of FTA products and services to different customer sectors
Awareness of the pricing structure of FTA products and services
Interpretation of customer data in order to identify relevant sales opportunities
Produce and maintain prospect lists from customer data
Work prospect lists by geography or product to maximise sales opportunities
Build sales relationships with FTA customers over the telephone
Ensure all customer contact is in FTA customer service guidelines
Identifying customer needs and match needs to appropriate FTA products and services
Presenting the features and benefits of FTA products and services
Identifying customer objections
Overcome customer objections
For more details:
Tracking Solution Video
