TelEcho

TelEcho, powered by RTC LEAGUE, is a production-grade conversational AI platform that automates customer calls and messaging across phone, SIP, WhatsApp, and WeChat. It turns natural-language prompts into visual workflows and AI agents capable of understanding intent, responding with low-latency, human-like voice, and taking real actions. Agents can schedule, reschedule, or cancel appointments; qualify leads; answer support questions; route calls; process transactional requests; update CRMs, calendars, ticketing systems, databases, and internal APIs; and send confirmations. TelEcho supports multilingual interactions, background-noise suppression, concurrent call handling, observability dashboards, session replay, transcripts, analytics, versioning, testing, and rollback controls. Its integrations include Salesforce, HubSpot, Zoho, Microsoft Dynamics, Pipedrive, Google Calendar, Outlook, Zendesk, Freshdesk, ServiceNow, Intercom, Zapier, Make, n8n, PostgreSQL, MySQL, BigQuery, Snowflake, and custom REST APIs. Designed for BPOs, healthcare, insurance, hospitality, restaurants, airlines, logistics, real estate, retail, automotive, construction, HR, and e-commerce, TelEcho aims to significantly reduce manual workloads, errors, and operational costs.