Support to quality infrastructure (assistance to standards associations and bodies); Institution building in standardization and certification; Improvement of the standards development process; Support to the development of technical regulations; Establishment and management of standards information services and WTO National TBT Enquiry Points; Establishment and management of product test facilities; Developing product certification and management system certification programmes; Metrology and Accreditation; Institution building for the application and enforcement of the legal instruments; Approximation of technical rules and standards; Adoption of standards supporting the new approach; Quality and conformity assessment activities; and Raising awareness and enhancing quality culture among the private sector and consumers. thanks! For more details: IT Service Management Video