Business Description
This course provides a comprehensive education and gives the sound understanding of principles of key areas of the organisation. The course make them understand the role of highly professional secretary or administrator requires like excellent office skills, accurate filing, preparing for meetings, dealing with people, exceptional interpersonal abilities & business writing and communication skills. Personal development and people skills are prominent features of the course. It helps to learn how to be assertive, how to resolve conflicts and a crucial talent for dealing with people outside and within the organization.
* Role of a Secretary and office manager
* Traits of a professional secretary
* Essentials of effective office system
* Communication via letter, memo minutes and proposal writing
* Email writing for all professionals
* Verbal communication via avis meeting and discussions
* Managing office colleagues, peers and juniors through effective communication
* Time management
* Conflict management and assertive training
* Managing your seniors & Travel management
* Organizing meetings, Pre and post meeting activities
* Office ethics and telephone etiquette
* Office vocabulary and parlance
Basic knowledge of power point, word document excel.
WHO SHOULD ATTEND?
New job seekers
Skill upgrading on the job
Expats looking for admin jobs
Expats looking for Secretarial jobs
COURSE OUTCOME
This course will raise the overall administration and analytical skills to manage the business more effectively and efficiently. It will develop conceptual skills to understand the real secretarial and administration work. It will develop the skill of setting out the office priorities. The course will develop the coordination and communication skills within and beyond the office as well.
DURATION
18 hours
Svarna Training Institute
Business Suit No-113 (1st Floor)
Sultan Business Centre, Oud Metha
Near Lamcy Plaza, P.O Box: 32246
Dubai, United Arab Emirates
Tel: +971 - 4396 9296
Email:
[email protected]
