Hello, Determining the needs of end users of technical documentation Working with the Product Managers and Development team to create and standardise high-quality internal documentation on new product features Creating internal user manuals for existing product features Ensuring consistency and accuracy across all product documentation Ongoing management of documentation to ensure content is accurate and up to date Effectively using images, illustrations, screen captures, infographics, diagrams, animation and charts to increase users' understanding Creating videos, knowledge base articles and FAQs Using API testing tools and test accounts to obtain a deep understanding of BookingBug’s APIs and SDKs Reporting back your opinions on usability and ease of features to document For more details: Quality Management System Video